Privacy Policy

Effective Date: January 6, 2025

OUR COMMITMENT

Societe.app (“Société”), which is operated byRILDCO Limited (“RILDCO”), respects your privacy. We are committed to protecting the privacy of our users and want to provide a safe and secure user experience. We will use our best efforts to ensure that the information you submit to us remains private and is used only for the purposes described in this policy. This policy details how data about you is collected, used, and shared when you access our websites and services or interact with us (collectively, the “Société Services”).

APPLICABILITY OF PRIVACY POLICY

This privacy policy applies to all information we collect through our web and mobile applications from current and former Société users and visitors. When you are no longer our customer, we continue to share your information as described in this policy. This policy only applies to the Société Services and does not apply to the practices of any other service or entity outside of RILDCO. It also covers our treatment of any personally identifiable information that our business partners share with us.

INFORMATION COLLECTED

When you use the Société Services, you may be asked for certain personal information, including your name, email address, zip code, phone numbers, credit card information, occupation, hobbies, and interests. Our website automatically receives and records information on our server logs from your browser, including your IP address, browser type, and Société Cookie (defined below) information.

As part of providing a safe and secure environment, we may require additional information to verify your identity or other personal details (e.g., address) or to manage risk and compliance throughout our relationship. We may also obtain information about you from third-party services such as identity verification, fraud prevention, and similar services.

RILDCO collects data in order to operate effectively and provide a better user experience. If you do not agree to our collection of your information, you may be limited or restricted in the Société Services available to you.

HOW RILDCO LIMITED USES PERSONAL DATA

Société uses this information to:

WEBSITE VISITORS

We gather information about our users collectively, such as which areas users visit most frequently and which services users access the most. We only use such data anonymously (in aggregate form). This information helps us determine what is most beneficial to our users and how we can continually improve the overall user experience. We may share anonymized information with our partners so they can also understand how users and visitors interact with our services. We may use “data stitching,” which combines data from multiple sources to help us better track website usage. Our website uses Google Analytics. To learn more about how Google Analytics collects and uses data or to opt out, please click [HERE].

INFORMATION FROM MINORS

We do not knowingly solicit, collect, or share information from individuals under the age of 18.

COOKIES

When you utilize the Société Services, we—along with certain business partners and vendors—may use cookies and other tracking technologies (collectively, “Cookies”). We use Cookies for the purposes outlined in the “How RILDCO Limited Uses Personal Data” section. Certain aspects and features of the Société Services are only available through the use of Cookies, so if you choose to disable or decline Cookies, your use of the Société Services may be limited or not possible.

DO NOT TRACK

Do Not Track (“DNT”) is an optional browser setting that allows you to express your preferences regarding tracking by advertisers and other third parties. We do not respond to DNT signals.

SHARING INFORMATION

When you use the Société Services, certain information may be shared with other users and the public. For example:

We will not share, sell, or give away any of our users’ personal information to third parties unless one of the following circumstances applies:

  1. Service Providers: We may share information with vendors, consultants, and other service providers who need access to such information to carry out work for us. A complete list of these third parties is at Appendix I at the end of this Policy. These entities may have access to your personal information as needed to perform their functions and are contractually obligated to maintain confidentiality.
  2. Promotions and Special Offers: If you participate in promotions, special offers, or other events or activities in connection with the Société Services, we may share information with entities that partner with us to provide these offerings.
  3. Legal Requirements: We may share information in response to a request for information if we believe disclosure is in accordance with or required by applicable law, regulation, legal process, or governmental request, including meeting national security or law enforcement requirements.
  4. Emergency Situations: We may share information in response to an emergency if we believe it is necessary to prevent imminent and serious bodily harm to a person.
  5. Aggregated or Anonymized Data: We may share aggregated or anonymized information, which cannot reasonably be used to identify you.
  6. Affiliates: We may share information among Société, and its current or future parents, affiliates, subsidiaries, or other companies under common control and ownership.
  7. Consent: We may share information with your consent or at your direction.

SOCIAL SHARING

The Société Services may offer social sharing features or other integrated tools that let you share content or actions you take using the Société Services with other media. Your use of these features enables the sharing of certain information with your friends or the public, depending on the settings you establish with the third party providing the social sharing feature. For more information, please review the privacy policies of those third parties.

ONLINE TRANSACTIONS

When you place an order online through the Société Services, your personal details and credit card information are encrypted using SSL encryption technology before being sent over the internet. Although we cannot guarantee encryption or the privacy of your details, SSL makes it significantly more difficult for your information to be stolen or intercepted. Our credit card transactions may be processed by third-party processors (e.g., InovioPay, RocketGate, PaymentWall). Any information sent to these processors is protected by SSL or a comparable security measure, preventing unauthorized disclosure to third parties.

ACCOUNTS PAYABLE OR COLLECTIONS

You are responsible for keeping your account(s) in good standing. If you have an outstanding balance or if you dispute a payment with your credit card or financial institution for any reason, please note that all information collected from your activity on our website may be disclosed to a bank or collections agency to establish proof of your identity, proof of use, proof of service, or for collecting any outstanding debt.

CALIFORNIA CONSUMERS

Pursuant to the California Consumer Privacy Act (the “CCPA”), we are required to disclose the categories of Personal Data we collect from you and how we use it, as well as the third parties with whom we share it, which is explained throughout this Policy and in Appendix I.

If you have used our services in the past twelve (12) months, we have collected Personal Data from you, your devices, our partners, or from sources otherwise described in this Policy.

Rights under the CCPA:

To request access to or deletion of your Personal Data, please contact Société at:accounts@societe.app. All requests are subject to identity verification. RILDCO does not sell the Personal Data of our users.

INTERNATIONAL DATA

Société is a global service. We are based in the United Kingdom (or applicable country), and the information we collect is governed by U.K. (or applicable) law. By accessing or using the Société Services or otherwise providing information to us, you consent to the processing, transfer, and storage of information in and to the U.K. or other countries, where you may not have the same rights as you do under local law.

European Union; European Economic Area; Switzerland

In connection with Société's processing of personal data received from the E.U. or Switzerland, we adhere to the applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (SFADP). Please direct any inquiries or complaints regarding our compliance with GDPR or SFADP to the email listed in the “Data Protection Officer” section below. If we do not resolve your complaint, you may submit your complaint free of charge to the International Centre for Dispute Resolution–American Arbitration Association (ICDR-AAA) in the United States. Under certain conditions, you may also be able to invoke binding arbitration. We are subject to the investigatory and enforcement powers of the E.U. and Switzerland. If we share E.U. or Swiss data with a third-party service provider that processes the data solely on our behalf, we remain liable for that third party’s processing of E.U. or Swiss data in violation of the GDPR or SFADP, unless we can prove that we are not responsible for the event giving rise to the damage.

United Kingdom

In connection with Société's processing of personal data received from the U.K., we adhere to the U.K. GDPR/2018 Data Protection Act (the “U.K. GDPR”) and comply with its frameworks and principles. Please direct any inquiries or complaints regarding our compliance with the U.K. GDPR to the email listed in the “Data Protection Officer” section below. If we do not resolve your complaint, you may submit your complaint free of charge to the ICDR-AAA. Under certain conditions, you may invoke binding arbitration to resolve your complaint. We are subject to the investigatory and enforcement powers of the U.K. If we share U.K. data with a third-party service provider that processes the data solely on our behalf, we remain liable for that third party’s processing of U.K. data in violation of the U.K. GDPR, unless we can prove that we are not responsible for the event giving rise to the damage.

Brazil

For Société's processing of personal data received from Brazil, we adhere to the Brazilian General Data Protection Law (Lei Geral de Proteção de Dados Pessoais, “LGPD”) and comply with its frameworks and principles. Please direct any inquiries or complaints regarding our compliance with LGPD to the email listed in the “Data Protection Officer” section below.

New Zealand

For Société's processing of personal data under New Zealand law, please note that while Société strives to ensure the privacy of your personal data, by using the Société Services, your personal data may not be given the same protection as provided by the New Zealand Privacy Act.

PROTECTION & STORAGE OF PERSONAL INFORMATION

Your personal information is protected by physical, electronic, and procedural safeguards in compliance with applicable laws. We also use computer safeguards such as firewalls and data encryption (e.g., SSL). In addition, we enforce physical access controls to our offices and files, and we authorize access to personal information only for personnel who need it to fulfil their job responsibilities.

Despite our efforts, we cannot guarantee that personal information may not be accessed, disclosed, altered, or destroyed by a breach of these safeguards. Therefore, we urge you to take adequate precautions to protect your personal data, including never sharing your username and password. If Société learns of a systems security breach, we may attempt to notify you electronically so you can take protective steps. By using the Société Services, you agree that Société may communicate with you electronically in such an event (e.g., via email, notice on the website, or mobile application). Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach or to withdraw your consent to electronic notice, please contact us at the email below.

UPDATING ACCOUNT INFORMATION

Société allows you to change your personal information at any time. To do so, simply log on to Société with your username and password, and you will be able to update your information.

CHOICES

We provide you the opportunity to opt in or out of various communications at the time of registration. If you later decide you no longer want to receive promotional communications, simply update your preferences on your account settings page or notify us via email. You may still receive non-promotional communications, such as information about your account or use of the Société Services.

With your consent, we may send push notifications or alerts to your mobile device; you can deactivate these at any time by changing the notification settings on your device.

If you are in the European Economic Area, you have certain rights: you may request access to, rectification of, withdrawal of consent for, deletion of, and restriction of how we process your personal data. This includes the ability to review personal data we hold, correct any inaccuracies, be informed of who the data was shared with, withdraw consent for processing, request deletion of your data, or restrict how your data is processed.

If you deactivate your account or request that RILDCO delete your Personal Data, RILDCO may still retain certain information for analytical purposes, record-keeping integrity, fraud prevention, fee collection, terms enforcement, or to protect the integrity of our platform and users, as permitted or required by law. Also, if certain information has already been shared with third parties, retention of that information will be subject to those parties’ policies.

CHANGES TO OUR PRIVACY POLICY

We may update this Privacy Policy from time to time. Any updates will be posted on our website. You may also request a paper copy by contacting us using the information below. By using the Société Services after any changes have been posted, you agree to the revised Privacy Policy.

DATA PROTECTION OFFICER

To communicate with our Data Protection Officer, please email datacomplianceofficer@rildco.com

CONTACT US

Whether you live in the United Kingdom or elsewhere,RILDCO Limited is responsible for your information. If you have any questions, you can contact RILDCO via:

You can also contact our Data Protection Officer at the email listed above, or refer to our Data Protection Representatives in the EEA and the U.K. if applicable.

APPENDIX I

Types of RILDCO Vendor Third Parties

To receive a copy of the complete list of third parties, please contact info@societe.app with the subject line “Third Party Request.” The list is proprietary and confidential and may not be used or distributed for any other purpose. Violating this requirement is a breach of the Terms of Use governing this site and is subject to any applicable commercial use provisions therein.